Postal services - Customer-directed information including track and trace - General concepts and definitions
€121.00
Postal services - Quality of service - Complaints handling principles
€92.00
Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail.
€102.00
Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods.
€69.00
Postal services - Address databases - Part 1: Components of postal addresses
€77.00
Postal services. Quality of service. Measurements of Complaints and Redress Procedures
Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
€53.00
Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system
€71.00
Postal services. Trays for international letter mail. Test methods and performance requirements
Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
€104.00
Postal services - Quality of service - Guide for the implementation of EN 13850
€72.00
Postal services - Digital postage marks - Applications, security and design
€152.00
Boîtes aux lettres pour installation intérieure
€32.00
Boîtes aux lettres pour installation extérieure
Représentation de l'adresse postale pour les échanges entre systèmes de traitement de l'information
€26.67
