Guidance on outsourcing
€404.00
Adventure tourism. Leaders. Personnel competence
€193.00
Adventure tourism. Information for participants
Recreational diving services. Requirements for the training of recreational scuba divers Level 1. Supervised diver
Recreational diving services. Requirements for the training of recreational scuba divers Level 2. Autonomous diver
€269.00
Recreational diving services. Requirements for the training of recreational scuba divers Level 3. Dive leader
Guide to facility information management
€316.00
Information technology. Service management Exemplar implementation plan for ISO/IEC 20000-1
€374.00
Service excellence. Creating outstanding customer experiences through service excellence
Maintenance. Maintenance terminology
Information technology. Service management Guidance on the relationship between ISO/IEC 20000-1:2011 and service frameworks: CMMI-SVC®
Event detection process: Guidelines for water and wastewater utilities
Tourism and related services. Yacht harbours Minimum requirements for high service level
Tourism and related services. Yacht harbours Minimum requirements for intermediate service level
Online age checking. Provision and use of online age check services. Code of Practice
€146.00