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BS 18477:2010
Inclusive service provision. Requirements for identifying and responding to consumer vulnerability
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Summary
Marketing;Consumer-supplier relations;Old people;Handicapped people;Commerce;Management;People;Disabled people;Consumers;Service contracts;Enterprises;Deprived people;Information;Social responsibility;Organizations;Consumer protection
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 11/30/2010 |
| Cancellation Date | 04/19/2022 |
| Page Count | 40 |
| Themes | Consumer protection |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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30/11/2010
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