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BS 8477:2014+A1:2020
Code of practice for customer service
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Summary
Delivery;Information exchange;Personnel;After-sales services;Commercial documents;Quality auditing;Consumer-supplier relations;Management;Ordering;Consumers;Quality management;Performance;Selling
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 04/29/2020 |
| Page Count | 30 |
| Themes | Selling |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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