Active
Standard
Most Recent
BS EN ISO 18295-1:2017
Customer contact centres Requirements for customer
Preview
Summary
Job specification;Data processing;Consumers;Information exchange;Personnel;Measurement;Communication skills;Communication processes;Quality assurance;Consumer-supplier relations;Organizations;Management;Training;Consumer protection;Recruitment
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 08/16/2017 |
| Page Count | 28 |
| Themes | Recruitment |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
No products.
Previous versions
16/08/2017
Active
Most Recent