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BS ISO 10003:2018
Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
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Summary
Quality assurance systems;Quality management;Consumer-supplier relations;Information;Contracts;Delivery;Consumer protection;Civil law;After-sales services;Consumers;Management;Personnel
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 07/20/2018 |
| Page Count | 48 |
| Themes | Personnel |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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20/07/2018
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29/02/2008
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