Superseded
Standard
Historical
BS ISO 10008:2013
Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions
Preview
Summary
Quality management;Consumer-supplier relations;Consumers;Quality assurance systems;Supervisory and executive programs;Market research;Systems analysis;Guidance systems;Standard measures
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 06/30/2013 |
| Cancellation Date | 08/08/2022 |
| Page Count | 40 |
| Themes | Standard measures |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
No products.
Previous versions
30/06/2013
Superseded
Historical