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BS ISO/IEC 20000-10:2018
Information technology. Service management Concepts and vocabulary
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Summary
Data processing;Data handling;Handbooks;Training;Marketing;Organizations;Quality management;Personnel management;Fieldwork;Personnel;Data acquisition;Consumer-supplier relations;Instructions for use;Records (documents);Management;Vocabulary;Quality auditing;Questionnaires;Quality assurance systems
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 09/18/2018 |
| Page Count | 38 |
| Themes | Quality assurance systems |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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18/09/2018
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