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DIN CWA 14087:2001-04
European Call Centre Standards for training and qualification - Customer contact representative competences (English Version CWA 14087:2000)
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Notes
L'organisme de normalisation recommande d'appliquer DIN EN 15838 (2010-02).
Technical characteristics
| Publisher | Deutsche Institut für Normung e.V. (DIN) |
| Publication Date | 04/01/2001 |
| Cancellation Date | 01/01/2015 |
| Page Count | 7 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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