DIN EN 16114:2011-12

This European Standard gives guidelines for the effective delivery of management consultancy services. This European Standard is applicable to all management consultancy service providers (MCSPs): public and private companies, government entities, not-for-profit organizations and internal consultancy units, regardless of their ownership, structure, size or specialism. This European Standard applies to any type of assignment for any type of client. It does not place any obligations on the client. This European Standard provides recommendations for carrying out management consultancy services, including: - legal and ethical matters; - management, communications and evaluation; - client relationships; - proposal and agreement; - planning and execution; - closure of the assignment. This European Standard does not impose upon or interfere with any contractual obligations or intellectual property rights. Also, it does not require or imply a need for third-party certification. It is not intended for certification, regulatory or contractual use, and it is not intended nor designed to be used as the basis for any personal or organizational qualification.