DIN EN ISO/IEC 25064:2017-09

This International standard describes the Common Industry Format (CIF) for reporting user needs. This specifies the contents and provides a sample format of user needs reports. Specification of management needs, as well as other stakeholder needs, is considered to the extent that they directly impact on user needs. The purpose of the User Needs Report and the intended users of the information are identified, as well as the relationship of user needs to other outputs of human-centred design. The User Needs Report is applicable to software and hardware systems, products or services (excluding generic products, such as a display screen or keyboard).