Active
Standard
Most Recent
ISO 11367:2025
Service excellence — Principles and model for public service organizations
Preview
Summary
This document establishes the principles of public service excellence and gives guidance on a public service excellence model. This document is applicable to public service organizations that deliver services and aim to provide an outstanding experience to their key stakeholders, such as the society (the citizens) they serve, and other partner organizations for the purpose of delivering excellent service.
Notes
40.60 : Clôture du vote
Technical characteristics
| Publisher | International Organization for Standardization (ISO) |
| Publication Date | 02/11/2025 |
| Edition | 1 |
| Page Count | 34 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
No products.
Previous versions
11/02/2025
Active
Most Recent