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ISO/TS 19384:2026
Service excellence — Guidance for the application of digital approaches to achieve service excellence
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Summary
This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches. This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.
Notes
50.00 : Texte final reçu ou FDIS enregistré pour approbation formelle
Technical characteristics
| Publisher | International Organization for Standardization (ISO) |
| Publication Date | 02/04/2026 |
| Edition | 1 |
| Page Count | 25 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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04/02/2026
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