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ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
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Summary
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
Notes
90.92 : Norme internationale à réviser
Technical characteristics
| Publisher | International Organization for Standardization (ISO) |
| Publication Date | 06/10/2021 |
| Edition | 1 |
| Page Count | 26 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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10/06/2021
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