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NBN ISO/IEC 20000-6:2021
Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems
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Summary
This document specifies requirements and provides guidance for certification bodies providing audit
and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements
specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation
of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the
requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.
and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements
specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation
of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the
requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.
Technical characteristics
| Publisher | Bureau de Normalisation Belge (NBN) |
| Publication Date | 05/26/2021 |
| Page Count | 22 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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