NBN ISO/IEC 29155-4:2021

This document provides general requirements and guidance for collecting and maintaining data
of information technology (IT) projects and for delivering the benchmarking repository within
benchmarking activities of “the IT project performance benchmarking framework” by prescribing the
following:
a) requirements and guidance for data element definitions;
b) requirements and guidance for the data collection and maintenance processes within the
benchmarking framework;
c) requirements and guidance for maintaining benchmarking repository product and issued
benchmarks.
This document mainly focuses on three major activities, which are “maintain repository”, “submit IT
project data”, and “measure IT project” activities.
This document is intended for use by stakeholder(s) of IT project performance benchmarking (e.g.
benchmarking user, benchmark provider, benchmarking service provider, and IT project team).
NOTE The following are examples of how this document can be used:
— by a benchmark provider, to define data elements, collect and maintain IT project data, and provide
benchmarking repository product or issued benchmarks;
— by a benchmarking analyst, to use benchmarking repository product and/or benchmarks for executing an
instance of benchmarking;
— by a benchmarking service provider, to utilize benchmarking repository product and/or benchmarks for
providing benchmarking services;
— by an IT service provider, to define data elements to be measured and/or to be submitted to repository owner.
It is out of the scope of this document to prescribe a particular set of data element definitions, formats
or contents of the benchmarking repository.