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UNE-EN ISO 18295-1:2018
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
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Technical characteristics
| Publisher | Asociacion Espanola de Normalizacion y Certificacion (AENOR) |
| Publication Date | 03/28/2018 |
| Page Count | 28 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
Replaces
02/06/2010
Superseded
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28/03/2018
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