Superseded
Standard
Historical
UNE-ISO 10002:2004
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Preview
No description.
Technical characteristics
| Publisher | Asociacion Espanola de Normalizacion y Certificacion (AENOR) |
| Publication Date | 09/10/2004 |
| Cancellation Date | 05/06/2015 |
| Page Count | 34 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
Replaces
22/06/2001
Superseded
Historical
Previous versions
10/09/2004
Superseded
Historical