03.100.20 : Trade. Commercial function. Marketing

FD ISO 10002, X50-187 (08/2014)

FD ISO 10002, X50-187 (08/2014)

Superseded Historical

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

€102.33

View more
FD X50-179 (12/2000) (R2010)

FD X50-179 (12/2000) (R2010)

Superseded Historical

Quality management - Guideliness for the identification of customer requirements - Management de la qualité

€78.00

View more
AC X50-111 (08/2006)

AC X50-111 (08/2006)

Active Most Recent

CRM data quality measurement - Reference document for CRM indicators - Mesure de la qualité des données CRM

€107.33

View more
X50-660 (06/1993) (R2008)

X50-660 (06/1993) (R2008)

Withdrawn Most Recent

Commercial excellence. Commercial posts. Method and identification. - BESTQUALITAET IM HANDEL. HANDELSBERUFE. METHODE UND IDENTIFIZIERUNG.

€102.33

View more
FD X50-172 (03/1999)

FD X50-172 (03/1999)

Active Most Recent

Quality management - Customer satisfaction survey - Management de la qualité

€107.33

View more
UNE-ISO 20252:2019

UNE-ISO 20252:2019

Active Most Recent

Market, opinion and social research, including insights and data analytics. Vocabulary and service requirements.

€129.00

View more
XP X50-123 (07/2020)

XP X50-123 (07/2020)

Active Most Recent

Portage salarial (akin to the British umbrella company) - For a secure portage salarial - Good practices of portage salarial companies

€82.00

View more
FD ISO 10008, X50-192 (09/2022)

FD ISO 10008, X50-192 (09/2022)

Active Most Recent

Management de la qualité - Satisfaction client - Lignes directrices pour les transactions de commerce électronique entre commerçant et consommateur

€117.00

View more
FD X50-680 (07/1998) (R2008)

FD X50-680 (07/1998) (R2008)

Withdrawn Most Recent

Total Quality and Marketing - Management tools - TQM2 - Management par la qualité et la mercatique totales

€117.00

View more
NF ISO 20252, X50-059 (07/2012)

NF ISO 20252, X50-059 (07/2012)

Active Most Recent

Market, opinion and social research - Vocabulary and service requirements - Études de marché, études sociales et d'opinion

€117.00

View more
FD ISO 10008, X50-192 (07/2013)

FD ISO 10008, X50-192 (07/2013)

Superseded Historical

Quality Management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions - Management de la qualité

€105.00

View more
DIN 30605:2017-05

DIN 30605:2017-05

Withdrawn Most Recent

Indication of selling price, unit price and unit of quantity at the point of sale

€63.27

View more
ISO 19731:2017 (R2022)

ISO 19731:2017 (R2022)

Active Most Recent

Digital analytics and web analyses for purposes of market, opinion and social research — Vocabulary and service requirements

€115.00

View more
ISO 21041:2018 (R2025)

ISO 21041:2018 (R2025)

Active Most Recent

Guidance on unit pricing

€115.00

View more
ISO 20252:2019

ISO 20252:2019

Active Most Recent

Market, opinion and social research, including insights and data analytics — Vocabulary and service requirements

€259.00

View more