Superseded
Standard
Historical
BS ISO 10002:2004
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
No description.
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 10/31/2009 |
| Cancellation Date | 08/31/2014 |
| Page Count | 36 |
| Themes | Performance |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
Replaces
15/04/1999
Superseded
Historical
Previous versions
18/07/2018
Active
Most Recent
31/08/2014
Superseded
Historical
31/10/2009
Superseded
Historical