Superseded
Standard
Historical
BS ISO 10004:2012
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
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Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 01/31/2013 |
| Cancellation Date | 07/19/2018 |
| Page Count | 42 |
| Themes | Measurement |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
Replaces
30/09/2010
Superseded
Historical
Previous versions
BS ISO 10004:2018
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
19/07/2018
Active
Most Recent
BS ISO 10004:2012
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
31/01/2013
Superseded
Historical