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Standard
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BS ISO 10004:2018
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
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Summary
Performance testing;Measurement;Quality assurance systems;Management;Market research;Data acquisition;Consumers;Quality management;Consumer-supplier relations;Surveys
Technical characteristics
| Publisher | British Standards Institution (BSI) |
| Publication Date | 07/19/2018 |
| Page Count | 46 |
| Themes | Surveys |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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Previous versions
BS ISO 10004:2018
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
19/07/2018
Active
Most Recent
BS ISO 10004:2012
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
31/01/2013
Superseded
Historical