Conflict of interest in organizations. Guidance
€269.00
Remote control and remote assistance system in home and local area
Service excellence. Principles and model for public service organizations
€316.00
Information technology. Service management Guidance on sustainability within a service system based ISO/IEC 20000-1
Transaction assurance in E-commerce. Guidance for offering online dispute resolution services
Child-friendly multidisciplinary and interagency response services for children who are victims of violence. Requirements and recommendations
Exhibitions and events Vocabulary
Sharing economy — Illustrative examples of provider verification on digital platforms
€193.00
Facility management Guidance on facility processes
€355.00
Service excellence — Guidance for the application of digital approaches to achieve service excellence
€155.00
Guidelines for the management of mobile toilets under epidemic situations
Drinking water, wastewater and stormwater systems services. Adaptation of water services to climate change impacts
Maintenance — Qualification of maintenance personnel
Facility Management Principles and processes
€404.00
BS ISO 18841 Interpreting services — General requirements and recommendations
€23.00
