Competency for Customs Representatives; German version EN 16992:2017
€111.40
Translation and interpreting services - Interpreting services - Conference Interpreting
€77.20
Maintenance - Maintenance terminology; Trilingual version EN 13306:2017
€195.79
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017
€91.03
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017
€63.27
Facility management - Management systems - Requirements with guidance for use (ISO/DIS 41001:2017); German and English version prEN ISO 41001:2017
€140.00
Maintenance process and associated indicators; German version EN 17007:2017
€185.05
Tourism services - Symbols used in travel brochures
€34.30
Cleaning services - Basic requirements and recommendations for quality measuring systems; German version EN 13549:2001
€84.58
Orientation systems - Requirements on orientation systems in open buildings
€41.78
Achieving Customer Delight through Service Excellence
€0.00
Furniture removal activities - Furniture removal for private individuals - Part 1: Service specification; German version EN 12522-1:1998
€56.17
Furniture removal activities - Furniture removal for private individuals - Part 2: Provision of service; German version EN 12522-2:1996
€48.79
Service Engineering - Entwicklungsbegleitende Normung (EBN) für Dienstleistungen
Aesthetic medicine services - Non-surgical medical treatments; German version EN 16844:2017+A1:2018
